of AI agents will autonomously interact with external systems by 2028, creating complex
cross-vendor cost webs

As AI agents move from experiment to enterprise, the organizations that scale successfully won't be the ones with the most models, they'll be the ones with the best platforms underneath them.
The Hype Cycle™ for Platform Engineering, 2026 makes this clear. According to the report, 81% of software engineering leaders say platform engineering drives moderate-to-high value in automating security and compliance workflows. AI-native development, agent governance, and cost management are no longer roadmap items, they're table stakes.
The report identifies AI Gateways as a key emerging technology for managing security, observability, and cost across AI workloads. It also rates AI Agent Management Platforms as transformational, the highest priority designation in Gartner's matrix.
Download the full report to understand which platform engineering investments will define AI-ready organizations in 2026 and beyond.

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Gartner, Hype Cycle for Platform Engineering, 2026, By Cary Pillers, Bill Blosen, Manjunath Bhat, 14 May 2026
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